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If you would like to return your items, that's no problem. You can do so within 14 working days from purchase for a full refund or exchange, so long as the items are unworn and still have all their packaging and any tags attached. Returns made after 14 days can only be exchanged for store credit.
To return your items, please send them to the address below with a note stating whether you would like an Exchange or a Refund. If you would like an Exchange, let us know what you would like instead.
FAO: Kigu Ltd
Rock Supplies Ltd.
Unit 4 Henley Business Park
Medway City Estate
Unless your item is faulty or incorrect, you will need to pay for the return of goods back to us.
PLEASE NOTE THAT REPLACEMENTS AND EXCHANGES WILL ALSO BE SUBJECT TO A REDELIVERY CHARGE.
When returning items you are strongly recommended to obtain proof of postage and use recorded delivery. Sadly, we cannot accept responsibility for parcels lost in transit.